Residential Services

Onsite support fees $85/hour


  • Backups
  • Windows Updates
  • Application software upgrades/updates
  • Temporary and unnecessary file deletion
  • Format/ hard-drive and OS reinstallation
  • Hardware driver updates
  • System optimization


  • Windows Operating Systems (95,98,ME,NT4,2000,XP)
  • Windows Software Applications (Office, Outlook, Internet Explorer, QuickBooks, Money, multimedia applications, etc.)
  • Basic use of computers, peripherals and personal electronic devices (PDA's, cell phones, cameras, etc.)
  • Optimizing your use of the Internet


  • Anti-Virus protection
  • Firewall setup and configuration
  • Encryption
  • Uninterruptible Power Supplies
  • Website Domains:
  • Domain name registration
  • Website hosting
  • Software Installation/Upgrades:
  • Windows Operating Systems
  • Windows Software Applications
  • Server Software
  • Hardware Installation/Upgrades:
  • RAM memory
  • Hard-drives, CD/DVD drives
  • Adapter cards (video, audio, Ethernet, tv tuner, modems, etc.)
  • Printers/Scanners/Monitors/Mouses/Keyboards/Speakers
  • Networking Equipment
  • Troubleshooting
  • Error messages, freezing, shutdown, performance degradation, system failure,
  • Wireless/Wired Networking
  • Secure Wireless Setup

Hardware/Software Purchasing & Installation:

  • Personal computers and peripherals (desktops, notebooks, PocketPC PDA's)
  • Servers (for hosting websites, databases, email, windows software applications)
  • Software (Windows OS's, Software Applications, etc.)

Other Stuff:

  • Email setup (Outlook Express, Outlook, Eudora, Netscape Messenger, and web-based email like hotmail)
  • Remote desktop sharing software installation/configuration (PCAnywhere, GoToMyPC, LapLink,VNC, etc.)
  • Downloading and/or creating MP3s, burning CDs, organizing music files, streaming music to home entertainment system, using personal MP3 music players Taking digital photographs, transferring photos, scanning photos, storing photos on hard-drives and/or CD/DVDs, transferring via memory sticks
  • PDA (PocketPC only) setup, software installations/upgrades, synchronization
  • Virus/Worm removal
  • Data/File recovery
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610-348-6334 Terms of Service
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